Holly Park Square Apartments, LLC | Last Updated: 11/02/2026
1. Introduction
Holly Park Square Apartments, LLC, owns and operates residential apartment rental properties in the State of Georgia, including Holly Park Square located at 5500 St Mary's Rd, Columbus, GA, and operates the website www.hollyparksquare.com. This Privacy Policy explains what information we collect when you visit the Site or contact us about renting an apartment, how we use and share it, and the choices you have.
By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.
2. Information We Collect
Information you give us
We collect information you provide when you fill out a contact or inquiry form, schedule a tour, submit a rental application, request maintenance, sign up for communications, or contact us by phone, email, or text. This may include:
• Name, email address, phone number, and mailing address
• Desired move-in date, unit preferences, household size, and pet information
• Rental application information, such as employment and income details, rental history, and references are processed by our third-party payment provider through www.tenantcloud.com.
• Payment information, is processed by our third-party payment provider through www.tenantcloud.com.
• Any other information you choose to include in a message to us
Information collected automatically
When you use the Site, we and our service providers may automatically collect:
• IP address, browser type, device type, and operating system
• Pages viewed, links clicked, referring website, and date and time of visit
• Approximate location based on IP address
• Information collected through cookies and similar technologies (see Section 6)
Information from third parties
With your authorization, we may receive information from consumer reporting agencies (such as credit, criminal background, and eviction history reports), prior landlords, employers, and listing or advertising platforms through which you contacted us.
3. How We Use Your Information
We use the information we collect to:
• Respond to your inquiries and schedule tours
• Process and evaluate rental applications and screen applicants
• Prepare, administer, and enforce lease agreements
• Collect rent, fees, and deposits and process payments
• Handle maintenance requests and provide resident services
• Communicate with you about your application, tenancy, or the Site
• Send you information about available units or property news, where permitted
• Operate, secure, and improve the Site and detect or prevent fraud and abuse
• Comply with legal obligations and protect our rights and the safety of residents and the property
• Maintain records as required by law
4. How We Share Your Information
We do not sell your personal information. We may share it as follows:
• Service providers: Companies that help us operate our business, such as property management software, payment processors, tenant screening and consumer reporting agencies, website hosting, analytics, email and text messaging providers, maintenance vendors, and accountants.
• Legal and safety reasons: Where required by law, subpoena, court order, or government request, or to enforce our agreements, or to protect the rights, property, or safety of us, our residents, or others.
• Business transfers: If the property or business is sold, financed, or transferred, your information may be transferred as part of that transaction.
• With your consent: In any other situation where you have agreed to the sharing.
We do not share text-messaging opt-in data or phone numbers with third parties for their own marketing purposes.
5. Tenant Screening and Consumer Reports
If you apply to rent, we may obtain consumer reports about you. This will be done only with your written authorization and in accordance with the federal Fair Credit Reporting Act. If we deny your application or take other adverse action based in whole or in part on a consumer report, we will tell you and provide the name and contact information of the reporting agency, along with your rights to obtain a free copy of the report and dispute inaccurate information.
We evaluate all applicants consistent with the federal Fair Housing Act and applicable state and local fair housing laws. We do not discriminate on the basis of race, color, religion, sex, national origin, familial status, disability, or any other protected class.
6. Cookies and Tracking Technologies
The Site may use cookies, pixels, and similar technologies to remember your preferences, understand how visitors use the Site, and measure the effectiveness of our advertising. You can control cookies through your browser settings, and you may be able to block or delete them, though some parts of the Site may not function properly as a result.
We may use analytics services such as www.cookiebot.com by UserCentrics , which collect information about your use of the Site and may be subject to their own privacy policies. Some browsers offer "Do Not Track" signals; the Site does not currently respond to them.
7. Email and Text Message Communications
If you provide your email address or phone number, we may contact you about your inquiry, application, or tenancy. If you opt in to marketing messages, you may withdraw consent at any time by clicking "unsubscribe" in any marketing email or replying STOP to any text message. Message and data rates may apply. Operational messages about your application or lease (such as maintenance notices, rent reminders, or legal notices) may still be sent after you opt out of marketing.
8. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, including to satisfy legal, tax, accounting, and recordkeeping requirements, resolve disputes, and enforce our agreements. Application information for applicants who do not become residents is retained for 12 months and then securely deleted or destroyed, unless a longer period is required by law.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information, including limiting access to authorized personnel and using secure payment and screening vendors. However, no website or electronic storage system is completely secure, and we cannot guarantee absolute security. If a data breach affects your information, we will notify you as required by applicable Georgia and federal law.
Please do not send Social Security numbers, bank account numbers, or other sensitive information by regular email or text message.
10. Your Choices and Rights
You may contact us at any time to:
• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information, subject to legal and recordkeeping obligations (for example, we cannot delete lease records we are required to keep)
• Opt out of marketing emails and texts
To make a request, use the contact information in Section 14. We may need to verify your identity before responding. Georgia does not currently have a comprehensive consumer privacy statute, but we will honor reasonable requests and any rights that apply to you under applicable law.
11. Children's Privacy
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
12. Third-Party Links and Services
The Site may contain links to third-party websites or services, such as payment portals, resident portals, listing platforms, or maps. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on the Site and update the "Last Updated" date above. Your continued use of the Site after changes are posted means you accept the updated policy.
14. Contact Us: If you have questions about this Privacy Policy or want to make a privacy request, contact us at:Holly Park Square Apartments, LLC, 5500 St Marys Rd, Columbus, GA 31907, Email: Hollypark@hollyparksquare.com, Phone: 706-610-1186
